Talk:Chime (company)

Semi-protected edit request on 16 April 2021

Remove "Wells Fargo" as founders and replace with "Chris Britt and Ryan King". Wells Fargo is not a founder of Chime. Gavinsmith976 (talk) 16:28, 16 April 2021 (UTC)

 Not done: please provide reliable sources that support the change you want to be made. ScottishFinnishRadish (talk) 16:30, 16 April 2021 (UTC)

First edit request

Hello, this is my first edit request. I'm here as an employee of Chime and have learned about the rules for editors such as myself that have a conflict of interest. I added my disclosure above, and on my User page. I'm learning and want to make positive contributions so please let me know how my requests can be improved.

To start, I have a suggestion for the History section.

• There are four single sentence paragraphs at the end of the section. I think the article would read better if they were combined. I drafted the version below that ties them together and clarified some details. I also removed the claim about the SF office being the "largest office space leased in San Francisco that year" because it seems not particularly encyclopedic. I also omitted the sentence on the lawsuit against the two people impersonating the company as that does not seem like a major moment in Chime's history and did not receive much coverage.

In September 2021, Chime leased 192,000 square feet of office space across six floors in a San Francisco building owned by Hines. According to a report by Forbes, Chime had planned to hold an initial public offering (IPO) in March 2022. The company delayed its IPO, however, in February 2022. The company laid off 160 positions, equalling 12% of its workforce, in November 2022.

References

Thanks for taking a look! Chime rep DB (talk) 21:32, 2 April 2024 (UTC)

•  Done Reasonable request. - DrOrinScrivello (talk) 14:29, 7 May 2024 (UTC)

@DrOrinScrivello: Thanks for reviewing! 2601:240:CB00:5FD0:45B0:30DE:6E86:EFDA (talk) 18:04, 9 May 2024 (UTC)

Additions from recent reporting

Hello again, I'd like to suggest some more changes to this article. Forbes recently published this in-depth story about Chime. I see some information about Chime's hybrid model, employees and customers has already been added to the History section. I think there are more details in the story that would help add context to this article. Below are some suggestions with the supporting text:

• Add: As of May 2024, Chime was processing $8 billion worth of transactions monthly. The company's customers are largely made up of young Americans with incomes ranging from $35,000 to $65,000 annually.

• Forbes: "$1.5 billion in annualized revenue and seven million customers using its cards for $8 billion a month in transactions."
• Forbes: "Chime has attracted largely young Americans earning between $35,000 and $65,000 a year to its free checking accounts and debit cards."

• Add: Chime's revenue in 2023 was approximately $1.3 billion.

• Forbes: "In 2023, Chime’s revenue grew an impressive 30% to about $1.3 billion…"

• Replace "with a mission of creating financial peace of mind." with "to serve less affluent communities and people living paycheck to paycheck"

• Forbes: "But through it all, Britt has stayed true to his mission of serving the less affluent."
• Forbes: "Yet the message conveyed in news stories about Wells Fargo’s move was unmistakable: the big banks didn’t want the sort of people Britt grew up with—the lower-middle-class Americans living paycheck to paycheck who couldn’t maintain a $1,500 balance."

• Add: Chime announced in May 2024 that it would begin offering short-term loans of up to $1,000 to customers, pending regulatory approval.

• Forbes: "Customers will be able to take out a three- or six-month personal loan of up to $1,000 instantly. There’s no credit check required to apply and no late fees, though any missed payments will be reported to the credit bureaus. Each short-term loan has a fixed dollar amount of interest that works out to an annual percentage rate ranging from 6% to 36%. Chime expects the loans to become available over the next month or two pending regulatory approval."

• Add: The company extended its Series A funding in 2016 with $9 million in venture capital led by Aspect Ventures. At the time the company was valued at $34 million.

• Forbes: "In 2016, they finally landed a “Series A extension” of $9 million led by Lauren Kolodny at Aspect Ventures, at a flat valuation of just $34 million."

• Add: In 2018, Chime added the ability to access funds from direct-deposit paychecks two days early, along with savings accounts with automatic transfers, free ATM withdrawals from ATMs in its network, and removed overdraft fees for debit purchases.

• Forbes: "The most innovative was access to direct-deposited paychecks two days early—something that the banks could have done, but never had an incentive to do, since it would cost them float. Chime also rolled out a savings account; the option to automatically move part of your paycheck into that savings account; free ATM withdrawals at a network of 38,000 ATMs; and no overdraft fees, the bane of those living paycheck to paycheck."

I'll leave it at that for now to keep this request from getting too long.

There's another thought / question I have for editors. I noticed the article has a fair amount of redundant content about account closures related to fraud during the COVID-19 pandemic. Would it make sense to consolidate all of that to the section on account closures for neutrality and clarity? If so, the Forbes article also contains some additional context that could be used. I don't mind proposing specific changes if that's helpful.

@DrOrinScrivello: Thanks again for reviewing my last request. If you have any feedback on these suggestions it's most welcome.

Thanks for taking a look! Chime rep DB (talk) 15:58, 29 May 2024 (UTC)